How does Total Quality Management (TQM) incorporate quality into an organization?

Total Quality Management (TQM) emphasizes a holistic approach to improving quality across all aspects of an organization. By focusing on strategic data and effective communications, TQM ensures that everyone within the organization is aligned towards a common goal of maintaining high-quality standards.

Strategic data refers to the systematic collection and analysis of relevant information, which is crucial for identifying quality issues and areas for improvement. This data-driven approach helps organizations to make informed decisions regarding their processes, products, and services.

Effective communication is also a critical component of TQM, as it fosters collaboration and understanding among employees at all levels. Open lines of communication enable teams to share insights, provide feedback, and work together toward enhancing quality.

In summary, TQM's incorporation of quality into an organization is grounded in the use of strategic data and effective communication, which promotes a culture of continuous improvement and customer satisfaction.