What is the main goal of reengineering in a business context?

In a business context, the primary goal of reengineering is to achieve dramatic improvements in business performance. This approach involves fundamentally rethinking and redesigning the processes and workflows of an organization to enhance productivity, reduce costs, and improve service quality. By focusing on groundbreaking changes rather than incremental adjustments, reengineering aims to break free from traditional ways of doing things in order to create significant gains in efficiency and effectiveness. This methodology allows organizations to respond more adeptly to market changes, customer demands, and competitive pressures, leading to greater overall success.

The other options do not align with the essence of reengineering. While improving employee satisfaction is important, it is often a secondary benefit rather than the primary aim. Making small adjustments and standardizing procedures suggest a more incremental approach rather than the transformative changes that reengineering embodies.