What type of communication involves messages traveling between employees at the same organizational level?

The concept of communication that occurs between employees at the same organizational level is referred to as horizontal communications. This form of communication is crucial in organizations as it facilitates collaboration, information sharing, and coordination among peers. It allows team members or departments within the same rank to interact effectively, fostering a sense of teamwork and ensuring that everyone is aligned on common goals and projects.

In horizontal communication, employees can share ideas, solve problems together, and exchange feedback without the influence of hierarchical structures. This type of interaction promotes a more open and inclusive workplace culture, encouraging innovation and reducing misunderstandings that might arise through vertical communication where messages flow from top to bottom or bottom to top.

In contrast, vertical communications involve interactions that occur between different levels of the organizational hierarchy, while diagonal communications cut across various levels and departments, and external communications refer to interactions with individuals or groups outside the organization. Understanding the nuances of these communication types is essential in ensuring effective organizational communication practices.