Which communication type sends messages from employees to management?

The type of communication that sends messages from employees to management is known as upward communications. This form of communication is crucial within an organization because it allows employees to provide feedback, share insights, and express concerns or suggestions to higher levels of management. It enhances employee engagement and can contribute to improving processes or workplace morale by ensuring that those in leadership roles are aware of the perspectives and issues faced by their team members.

Upward communication typically includes reports, surveys, meetings, and any other channel that allows employees to communicate their thoughts and experiences directly to management. This flow of communication acknowledges that valuable information and understanding can come from all levels of an organization, fostering an environment of openness and collaboration.

In contrast, downward communications refer to messages that flow from management to employees, often conveying directives, policies, or information. Horizontal communications occur between employees at the same level within an organization, facilitating collaboration and teamwork. Formal communications denote any structured message that follows established protocols, which can include both upward and downward types. However, formal communications do not specifically indicate the direction of the message flow as upward communications do.