Which element is a key feature of transactional communication?

Transactional communication is characterized by the active and dynamic exchange of information between communicators, which emphasizes the importance of feedback and understanding. This type of communication involves multiple parties engaging in a conversation or interaction where each participant not only sends a message but also receives responses that influence the flow of the discussion.

The requirement for feedback is crucial because it indicates that communication is collaborative rather than simply about transmitting information from one person to another. Feedback can take various forms, such as verbal responses, non-verbal cues, or further questions, all of which help clarify meanings and foster a shared understanding. This two-way interaction enhances the effectiveness of communication, allowing for adjustments and adaptations in real-time based on the responses received.

In contrast, other options suggest a more static or hierarchical approach to communication. For example, one-way delivery of information implies a lack of interaction and engagement, whereas indicating a strict hierarchy suggests a top-down flow of information without the opportunity for feedback. Involving formal documentation tends to relate to structured communication processes rather than the interactive nature of transactional communication. Overall, the defining feature of transactional communication is its reliance on feedback to facilitate mutual understanding between participants.